Privacy Policy

Effective Date: 01 August 2025

Q+ (“we,” “us,” “our”) is deeply committed to the safety, privacy, and digital dignity of our users. We recognize the unique needs, sensitivities, and privacy expectations of the LGBTQ+ community and have built this Privacy Policy to reflect the highest standards of discretion, legality, and transparency.

This Privacy Policy (“Policy”) governs the manner in which Q+ collects, uses, maintains, discloses, stores, and protects personal information collected from users (“you,” “your,” or “User”) of the website www.qplus.me (“Website” or “Platform”). This Policy applies to all services offered by Q+ and outlines our privacy practices for users globally, with primary compliance centered on the laws of the Republic of India and inclusive adherence to international best practices (including the EU GDPR, where applicable).

1. Scope and Applicability

This Policy applies to all Users, whether registered or browsing, across all geographies. It includes interactions via mobile, desktop, and any other interface through which the Platform may be accessed.

Q+ is a curated, members-only, lifestyle platform offering tribe-based experiences for individuals identifying within the LGBTQ+ spectrum. Because content may include adult or sensitive themes, our privacy protections are particularly stringent.

2. Eligibility and Consent

  • Minimum Age: The Platform is intended only for individuals who are at least 18 years old or the age of digital consent in their jurisdiction, whichever is higher.
  • Express Consent: By using the Platform, you explicitly consent to the collection, use, storage, and disclosure of your personal information in accordance with this Policy.
  • Parental Consent and Minor Exclusion: We do not knowingly allow registration or content contribution by minors under the age of digital consent. Please report any violations immediately.
  • Withdrawal of Consent: Consent may be withdrawn at any time by deleting your account or writing to our Data Protection Officer (see Section 14).

3. Categories of Data Collected

3.1 Personal Identity Information

  • Full name
  • Date of birth
  • Gender identity
  • Sexual orientation / tribe preference
  • Nationality and residence location
  • Identity verification documents (if required)

3.2 Account and Login Data

  • Email address
  • Encrypted password
  • Device identifiers
  • IP address and session history

3.3 Profile and Activity Data

  • Tribe affiliation(s) (up to two)
  • Profile photos, bios, and media
  • Messaging history (where applicable)
  • Interaction logs (likes, comments, reports)

3.4 Sensitive Personal Information

  • LGBTQ+ identity data (including transgender status)
  • Gender transition details (if voluntarily provided)
  • Erotic or intimate preferences disclosed voluntarily within tribe context
  • Reported mental health information (if user discloses via helpdesk)

3.5 Technical and Analytical Data

  • Browser type, OS, and device model
  • Access times and clickstream
  • Cookie data, tags, analytics identifiers
  • Crash logs and diagnostic reports

4. How We Collect Information

  • Directly via forms, uploads, or communications
  • Automatically through cookies, device metadata, or session behavior
  • From third-party verification systems (if integrated)
  • From reports submitted by other users (in cases of abuse or fraud)

5. Purpose of Data Use

Your data is collected for the following purposes:

  • Platform access and user authentication
  • Tribe curation and community management
  • Matching and filtering content to user preferences
  • Moderation of harmful, abusive, or illegal activity
  • Platform optimization, diagnostics, and analytics
  • Legal compliance, audit, and fraud prevention

6. Lawful Basis for Processing

  • Consent – for account creation, tribe membership, and sharing optional profile data
  • Contractual necessity – to provide the services outlined in our Terms and Conditions
  • Legal obligation – to comply with applicable Indian and international laws
  • Legitimate interests – to enhance user experience, prevent abuse, and ensure community quality

7. Data Sharing and Disclosure

We do not sell or rent your data.

  • Internal Teams: Access is restricted to authorized Q+ employees, moderators, and auditors.
  • External Service Providers:
    • Hosting and infrastructure partners (cloud services)
    • Moderation and AI safety tools
    • Email, SMS, and push notification platforms
    • Legal and regulatory consultants (where required)
  • Legal Disclosure: When required to comply with legal orders or protect users and the Platform.
  • Mergers and Acquisitions: In such cases, user data may be transferred in compliance with this Policy.

8. Data Storage, Retention, and Deletion

  • Storage: In India or compliant jurisdictions with data protection safeguards.
  • Retention:
    • Active accounts: until deleted by user
    • Inactive accounts: 24 months
    • Moderation records: as per legal norms
    • Audit logs: 7 years
  • Deletion: Users can request data deletion via the DPO.

9. Data Security Practices

  • TLS/SSL for data transmissions
  • AES-256 encryption for sensitive data
  • Daily backups and access control
  • Role-based permissions
  • Regular security audits and penetration testing

10. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Withdraw consent
  • Request deletion (right to be forgotten)
  • Restrict processing
  • Object to profiling or automation
  • File complaints with a data protection authority

11. Cookies and Tracking

  • Used for login, preferences, and analytics
  • Users may opt-out of non-essential cookies via browser or dashboard settings

12. Cross-Border Data Transfers

  • Transfers occur only with legal safeguards like SCCs or adequacy decisions

13. Limitation of Liability

  • Q+ is not liable for breaches beyond our control (e.g., cyberattacks, user negligence)
  • Users are responsible for protecting their own credentials

14. Grievance Redressal and Contact

Data Protection Officer (DPO)
Name: Deepak Josey
Email: d@qplus.me
Jurisdiction: Chennai, Tamil Nadu, India
Response Timeline: 14 working days (general inquiries), 30 days (data deletion requests)

15. Policy Updates

This Policy may be updated periodically. We will notify users via email or platform banners. Continued use of the Platform indicates acceptance of changes.

Q+ – Reserved. Fierce. Unapologetic. Respectful of Your Privacy. Always.